About JibuSystem
As a National High-Tech Enterprise, JibuSystem is deeply committed to automated equipment CAD/CAM solutions, integrating R&D, manufacturing, product sales, and premium services to build a complete industrial ecosystem. Its flagship products—including automatic cutting systems for advertising, carton cutters, garment flatbed and template cutters, digital label die cutters, and single-layer cutting tables—are widely applied in high-precision cutting of flexible and composite materials across industries such as footwear, apparel, luggage, leather, advertising, furniture, automotive interiors, packaging, electronics, and composites. Backed by a multidisciplinary core team spanning machinery, electronics, software, and management, and strengthened through close collaboration with leading institutions like Zhejiang University of Technology, JibuSystem continuously drives technological innovation, earning strong market recognition, customer trust, and a solid, reputable brand image worldwide.
Modern Workshop
FAQ Of Customer
We provide comprehensive technical support, starting with initial consultations to help users select the most suitable equipment models, layouts, and installation plans, ensuring they make the best decisions. After a sale, we strictly follow a schedule for installation, debugging, and acceptance, calibrating the optimal process parameters based on technical requirements. We are committed to providing free lifetime technical service for maintenance and will also organize and implement necessary technical upgrades after long-term operation to ensure the equipment always remains in peak condition.
Yes, we provide an equipment manual and a user guide, which include technical specifications, installation, debugging, and standard process parameters.
We also offer both pre-sale and after-sale theoretical and practical training for operators. Those who successfully complete the training will receive a certificate, ensuring they can operate the equipment independently.
Furthermore, we are always available to help users with any questions or issues they encounter during production or maintenance.
We provide equipment parts to our customers for the long term to ensure the smooth operation of their machinery (excluding parts that are lost or damaged by human error).
Our warranty ensures your equipment operates reliably.
During the warranty period, we cover all costs (parts and labor) for non-human-caused failures. For issues due to human error, charges for parts, labor, and travel apply.
After the warranty period, we charge only for replacement parts. For on-site service in the second year, we cover labor costs, billing only for parts and travel. In the third year and beyond, on-site service includes charges for labor, parts, and travel.
Our commitment is to keep your equipment in peak condition, ensuring it delivers maximum value for you.